Server Outage

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Server Outage

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Escribano

Posts: 6417
Joined: Jul. 6 2003
From: England, living in Italy

Server Outage

Our hosters just demonstrated that they do not have any fail-over or disaster recovery process. An aircon unit went down in one of their data centres but they could not switch us to the other centre.

I know enough about this game to be cancelling our contract and moving us again.

Sorry.

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Foro Flamenco founder and Admin

REPORT THIS POST AS INAPPROPRIATE | Date Aug. 18 2012 22:41:46

paleto3

Posts: 148
Joined: Nov. 7 2008
From: San Diego, CA

RE: Server Outage (in reply to Escribano)

Thank you for your efforts.

-Anthony

REPORT THIS POST AS INAPPROPRIATE | Date Aug. 18 2012 23:02:36

KMMI77

Posts: 1821
Joined: Jul. 26 2009
From: The land down under

RE: Server Outage (in reply to Escribano)

quote:

Our hosters just demonstrated that they do not have any fail-over or disaster recovery process. An aircon unit went down in one of their data centres but they could not switch us to the other centre.

Does that mean that post some kind of disaster, all the data and posts would be lost for ever? Or that we would temporarily be unable to access the site?

You do a great job here Simon. I'm also a member of a few other forums, and although they are also very popular, I often come across issues when using them. Everything from being unable to access to receiving pop up warnings from my computer. This foro is always very smooth.

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REPORT THIS POST AS INAPPROPRIATE | Date Aug. 18 2012 23:27:19

Escribano

Posts: 6417
Joined: Jul. 6 2003
From: England, living in Italy

RE: Server Outage (in reply to KMMI77)

quote:

Does that mean that post some kind of disaster, all the data and posts would be lost for ever? Or that we would temporarily be unable to access the site?

I was paying for reliability and disaster recovery. In this case, if they could not have fixed it - everything would have been lost, and they would have breached their contract. So, I will not be paying for that crap anymore and will make my own disaster recovery plan with a new host.

Basically, I have being working harder and paying more to cover for lots of shysters doing less over the years

Trouble is, you won't find out unless you are experienced in the industry and even then, it might be too late.

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Foro Flamenco founder and Admin

REPORT THIS POST AS INAPPROPRIATE | Date Aug. 18 2012 23:33:39

KMMI77

Posts: 1821
Joined: Jul. 26 2009
From: The land down under

RE: Server Outage (in reply to Escribano)

quote:

I was paying for reliability and disaster recovery. In this case, if they could not have fixed it - everything would have been lost, and they would have breached their contract.

You would think that these providers would be stresses out knowing that they are charging for a service that they can't provide and guarantee. perhaps you are entitled to a refund?

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REPORT THIS POST AS INAPPROPRIATE | Date Aug. 18 2012 23:54:20

Escribano

Posts: 6417
Joined: Jul. 6 2003
From: England, living in Italy

RE: Server Outage (in reply to KMMI77)

quote:

You would think that these providers would be stresses out knowing that they are charging for a service that they can't provide and guarantee. perhaps you are entitled to a refund?

Working on it

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Foro Flamenco founder and Admin

REPORT THIS POST AS INAPPROPRIATE | Date Aug. 19 2012 0:03:34

El Kiko

Posts: 2697
Joined: Jun. 7 2010
From: The South Ireland

RE: Server Outage (in reply to Escribano)

I did notice the site was down , and I used this thing ,, whose name is self explanatory, to double check things , I recommend it in case there is another case ...
http://www.downforeveryoneorjustme.com/

quote:

Trouble is, you won't find out unless you are experienced in the industry and even then, it might be too late.

I understand what you mean here , and this is why so many of us appreciate what you are doing here , the only thing that you really dont want to lose is Members , everything else can be re-done ,,.....

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REPORT THIS POST AS INAPPROPRIATE | Date Aug. 19 2012 0:36:55

RTC

Posts: 667
Joined: Aug. 20 2008
From: DFW Area, Texas

RE: Server Outage (in reply to Escribano)

I am glad is up and running again, I was having withdrawal symptoms. Thank you Escribano for all you do.

REPORT THIS POST AS INAPPROPRIATE | Date Aug. 19 2012 5:04:58

ToddK

Posts: 2961
Joined: Dec. 6 2004

RE: Server Outage (in reply to Escribano)

Yeah, i noticed the site was down for quite a while today.

I was starting to panic! :)

Thanks for keeping it going Simon! OLE

TK

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REPORT THIS POST AS INAPPROPRIATE | Date Aug. 19 2012 7:37:44

Yojimbo

Posts: 176
Joined: Feb. 7 2011
From: Toronto, Canada

RE: Server Outage (in reply to Escribano)

Just want to add my appreciation for the efforts being made to maintain this site.

People think things just happen but there's always someone (or a group of someones) behind the scenes making it all tick over.

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The universe is indeed expanding - to get away from this planet.

REPORT THIS POST AS INAPPROPRIATE | Date Aug. 19 2012 12:53:38

Ramon Amira

Posts: 1025
Joined: Oct. 14 2009
From: New York City

RE: Server Outage (in reply to Escribano)

Would it be feasible to use an online backup service like Carbonite. All data remains on their servers, so even if the site crashes and your host loses everything, it is all recoverable from Carbonite's servers.

I use Carbonite to back up my PC, and it's only fifty dollars a year. And that's for unlimited space. I don't know if they have a separate plan for business, but I breathe easy knowing that my data is safely stored apart from my IP's servers.

Ramon

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Classical and flamenco guitars from Spain Ramon Amira Guitars

REPORT THIS POST AS INAPPROPRIATE | Date Aug. 19 2012 13:33:23

Escribano

Posts: 6417
Joined: Jul. 6 2003
From: England, living in Italy

RE: Server Outage (in reply to Ramon Amira)

quote:

Would it be feasible to use an online backup service like Carbonite. All data remains on their servers, so even if the site crashes and your host loses everything, it is all recoverable from Carbonite's servers.

That's the kind of thing I am looking at. Replicating to a back-up server and switch the DNS in an outage.

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Foro Flamenco founder and Admin

REPORT THIS POST AS INAPPROPRIATE | Date Aug. 19 2012 14:19:22

Richard Jernigan

Posts: 3432
Joined: Jan. 20 2004
From: Austin, Texas USA

RE: Server Outage (in reply to Escribano)

Many thanks for running the Foro, Simon. It's a wonderful service. Larisa and I are doing a New York City weekend,
so I didn't notice the outage. No flamenco, but we had dinner at a nice bistro on the upper west side with a great classical gtarist.

RNJ

REPORT THIS POST AS INAPPROPRIATE | Date Aug. 19 2012 17:07:23

Doitsujin

Posts: 5078
Joined: Apr. 10 2005

RE: Server Outage (in reply to Escribano)

Escribano you are fantastic..

do whatever has to be done. This foro is so cool.

Images are resized automatically to a maximum width of 800px

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REPORT THIS POST AS INAPPROPRIATE | Date Aug. 19 2012 17:44:57

Ricardo

Posts: 14845
Joined: Dec. 14 2004
From: Washington DC

RE: Server Outage (in reply to Escribano)

quote:

ORIGINAL: Escribano

quote:

Would it be feasible to use an online backup service like Carbonite. All data remains on their servers, so even if the site crashes and your host loses everything, it is all recoverable from Carbonite's servers.

That's the kind of thing I am looking at. Replicating to a back-up server and switch the DNS in an outage.

Next company you work with for hosting, might be good to make it clear to them you have a world wide network of emotional gypsy types that have no problems what so ever hunting down geeks in the real physical world to have vengence for any lost data....they may take extra care when hosting THIS site.