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I sense we need more information about what it is exactly you've been asked to do before we can help you. To do the screenshot, there is usually a button on the keyboard that says PrtSc (which means Print-Screen). You hit that, then you go into some image-editing software & you paste the screenshot into that program, then you save it. You then email it to the person you are interacting with.
A "scan" is something that one of the programs on your computer will do. You will have to open that particular program, and probably click on the box that says "Scan" on that program. Once it has completed that task, it will give its results in a box on your computer. At that point, if you do what Ramzi suggests, your computer will take a picture of that box. Then, go to your email program. You send them an email, and "Attach" the picture. Hmmm... it is very hard to describe these things to someone with Commodore 64 skills. Do you have any young relatives or friends? :)
Oh, and no problem switching languages in MacOSX (--> preferences). You can choose the keyboard layout you like. So it's only the hardware keyboard that'd be a problem. You might want to check this out
One more hint, that'll hopefully be helpful: in the preference pane "keyboard" (--> System Preferences) you can mark the checkbox to "show keykoard & character viewers in menu bar". That way you can monitor which keys are where.
Images are resized automatically to a maximum width of 800px
On a Mac anti-virus software isn't quite as important as on Windows-machines, but there a number of free programs available. To take a screenshot press cmd-shift-4 simultaneously
and use the cursor to define the area to be displayed. Standard format is png, which you can change to jpeg with the program "preview". Alternatively you can use the program "Grab" (-->Applications-->Utilities)
Images are resized automatically to a maximum width of 800px