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Maple Flamencos
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RE: Maple Flamencos (in reply to GailP)
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Per I understand your worries. I have the same, and I think it´s important that we are very strict with this issue. IMO the buyer who returns a guitar will have to pay the costs of the trial period. If this means a refinishing of the guitar, well the client pays, if it means that the guitar has to be sold as used, the client pays... It may sound very strict, but it´s the only way we can survive. A lot of peole tend to compare us with a large car manufactor like Toyota etc, but if you have a yearly output of 10 - 12 guitars it can be difficult or to be honest impossible to have a return policy like a car company or a guitar factory. But... the best way to avoid problems is to make the client happy.
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Date Jul. 17 2006 8:17:32
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