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estebanana -> RE: Help needed - string tension (Feb. 17 2011 4:19:59)
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I hope you learned number of things from this.
Don't let work out of your shop unless it's the best you can do.
That it's not in your best interest to compromise on leaving a guitar out there that might not be up to the best you can do.
The customer is always right in public, but in private as a guitar maker you know more about it than they do.
That you should not talk undeserved smack to people that have been doing it way longer than you because schadenfreude is a biting dog.
Careers are not built in six months.
You should have someone who is a much better builder than you guide you on when you're ready to go prime time with your work, or at least check out your stuff as you let it out.
Don't pay a customer (refund) for the "privilege" of working on a guitar you just sold them. Just take your medicine and take the guitar back. Nobody is holding a gun to your head except yourself.
I'm really sorry that episode happened to you, it's painful to think about. When people get stressed out about building, repair work and sales they can be under a lot of pressure. Now that you have a taste of some of the things that can go wrong you might want to think that some of the things others say about problems actually have merit.
As for your prowess as a player and your boastful claim about being able to play circles around me, well you missed the bus. As a maker being able to play means you can evaluate a guitar on many levels and understand if the tension is unreasonably high or low, then act accordingly to moderate the tension.
I think you will become a very top guitar maker if you listen to your heart and keep listening to the best guitars. But when someone takes the time to tell you something heart felt and you throw it back at them without thinking about it deeply you miss a lot of good things. Information comes in strange packages.
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