mark indigo -> RE: Stringbusters (Aug. 17 2018 16:51:43)
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quote:
Anyone here know anything? Dunno what's up with them but they have gone from efficient and reliable to useless and dodgy. I ordered some strings in January that didn't arrive. Tried to repeatedly to get in touch with them by phone and email but got no reponse. Eventually got through on the phone and was told it must be lost in the post and they would send a replacement. I felt there was something not quite right about that phone conversation, so I checked my account on their website and it said the order was "pending" so obviously hadn't been sent. I phoned the card company and got a refund. I also searched around online and found other people had posted similar problems. Bizarrely the strings turned up a week or so later, but I won't use them anymore, it's just not worth the hassle.
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