Piwin -> RE: New online flamenco teaching website (Jan. 24 2019 18:10:52)
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I'm not insinuating anything Mark. It's all out there in the open and all I've done is voice my concerns, not make any claims to know what in fact is the root of all of this. When I saw that they increased their prices that way, I immediately thought that they might be in financial trouble. It's not an uncommon practice if you need cash flow to announce a hike in prices so you get a large amount of purchases just before the announced hike. I may very well be wrong and I sincerely hope that I am, but that's where my mind went. And it doesn't help at all that no explanation was given for the increase in price, so we're left with sheer speculation. If we'd been told, oh I dunno, something like "we need investments for X or Y to expand our business so we're upping the price", or anything at all really, even that would have set my mind at ease. Sorry but a 7-fold increase with no rationale provided raises a bunch of red flags for me and I'm certainly not reassured when I get PMed and the company suggests I stop making public comments about them because it's "not very useful" to them. Now I'm even more concerned because I simply asked what the plan was if ever they did go under, even if it's 100 years down the line. And I can only note, and regret, that apparently they have no plan at all, or at least nothing they're willing to share with their customers. Remember that time you were in a contractual relation with someone and you asked a straightforward question and he avoided the question but did add a heart emoji? ffs... Dunno man, a pro in my mind would have answered that they were doing fine, had not yet considered that contingency but would now work on laying out an appropriate solution for that contingency if it was of concern to their customers. Something like that. Apparently what I bought from them is fully dependent on contingencies and their goodwill and ability to wing it if ever the worst does happen. Anyways, I'm not going to drag this out as I've voiced my concerns and they've chosen not to address them. I think I'll stick with DVDs, books and other formats that are not platform-dependent from now on. Final review and that's the last I'll be posting about this: content: 5/5 accessibility: 3/5 customer relations: 1/5 pricing: 0/5 Do not recommend.
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