Navarro cracking issues (Full Version)

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fyr4efect -> Navarro cracking issues (Apr. 2 2015 18:36:53)

About three weeks after receiving a Navarro "Reyes model" negra, I started to see cracking on the bottom in a couple areas. The wood is Camatillo. What is the current best way to repair these cracks. I use to work for a luthier doing FP and some repairs but that was long ago.
Guitar was always in a humidified room in a humidified case.
Any tips would be appreciated.



n85ae -> RE: Navarro cracking issues (Apr. 2 2015 21:30:55)

post some images of the crack(s)

Jeff



fyr4efect -> RE: Navarro cracking issues (Apr. 2 2015 22:53:39)

Crack is just under the light. Its about 4" long. The other is on the other side of the
Bottom about 2" long. The longer one follows the grain the short one does not.
I know its difficult to tell from my photo, but its a hairline crack. Looking from straight above its very difficult to find it. Repair advice welcome.



fyr4efect -> RE: Navarro cracking issues (Apr. 4 2015 19:39:59)

I decided to take the guitar to a local builder/repair shop and see what they could do. The owner looked inside and told me that this crack has already been repaired with a CA type glue. The fact that the crack doesn't move when pressed says its holding. Now I'm wondering when was this repair done and by who?
I guess any further posts should be on "product review"



Cervantes -> RE: Navarro cracking issues (Apr. 7 2015 18:48:49)

Why not return it?



JuanDaBomb -> RE: Navarro cracking issues (Apr. 7 2015 22:08:39)

Quick question: did you purchase this guitar direct from Navarro, or from his USA dealer in Texas (I THINK it's Texas..)?



fyr4efect -> RE: Navarro cracking issues (Apr. 8 2015 23:47:57)

Originally purchased the guitar from LeGrand Music Studios in Knoxville. When I first noticed the cracking he said theres nothing he could do and to contact the importer in Houston. Nice! The importer Ron said because I made some scratches on the neck and some scuffs on the top he would charge me 750.00 to trade in. He also said the crack was a surface crack and could be repired to be invisible. Not!! That's when I said send it back and I will deal with the repairs. When I took it to a local repair shop he looked way down inside and said that the crack goes all the way thru and it was already repaired with what appears to be CA glue. Unbelievable! He stated that the repair was done before the French Polish as there was no glue residue or disturbance to the finish. Ron made a statement that the crack was probably caused by dropping it or mishandling by me. Regardless of some scratches made by me it appears I was sold a guitar that was previously broken and repaired but sold as new. I have sent photos and the statement by the local repair shop to LeGrand and the importer with no response. So we'll see where it goes.
Hope this qualifies for a meaningful post.



fyr4efect -> RE: Navarro cracking issues (Apr. 9 2015 0:32:21)

Picked up a cheapy $20.00 usb boroscope camera and fed it down to take these. Not real clear put it shows the repaired area. I don't know what those white gobs are? Anyone?



JuanDaBomb -> RE: Navarro cracking issues (Apr. 9 2015 8:42:55)

Man, that sucks. If what you're saying is correct, then it sounds like you have a good case for small claims court against the store that sold it to you. I think that any reasonable judge would agree that a new wooden instrument implies that it is free of cracks. If you do, be sure you get a written invoice from the local repair shop stating their findings and conclusions. Hope it all works out somehow for you.

My understanding (from what I've read on here) is that CA glue is a poor choice for this type of repair. It's like an easy but not long-term fix, and I think it makes a proper repair much more difficult now, if not impossible(?)



keith -> RE: Navarro cracking issues (Apr. 9 2015 12:40:03)

I googled LeGrand Music studio and it appears they are an organization that provides music lessions and not sales. Was this purchase from a member selling the guitar or does this place sell instruments but does not advertise on its' own website? If a member/staff person sold the guitar, as used, it could very well be it was cracked prior to being sold. If LeGrand sells instruments then it seems they should take responsibility as you were sold a defective new product or a misrepresented used product (not mentioning the previously repaired crack). It may be the guitar cracked at the Navarro shop, was glued to mask the cracked and then French Polished. If this was the case then one if not all parties up and down the chain should do something to rectify this situation.



fyr4efect -> RE: Navarro cracking issues (Apr. 9 2015 16:29:52)

Yeah I hear you. Reputation is everything. If you don't stand behind what you sell it will come back to you.

Thank Keith, DaBomb for the advise and support.



fyr4efect -> RE: Navarro cracking issues (Apr. 24 2015 21:16:29)

Well after a bunch of negotiation I received a 90% refund, a deduct for scratches I put there. LeGrand Studios was finally helpful, and said he will no longer sell any guitars because of this issue. Wrote a letter to Navarro which I am yet to get a reply. Nobody is taking credit for the repair. Maybe I should have kept the magical self-healing guitar.



Tom Blackshear -> RE: Navarro cracking issues (Apr. 27 2015 12:40:27)

Top scratches are sometime hard to repair and any damage done to the guitar other than the problem at hand deserves compensation to some extent.

I might say that any time you have a flat cut back, there is always a chance that the back will have different drying rates concerning the way the wood grain goes.

I have had that happen to one of my classical guitars back in the 70's. Now, I try and seal the backs before I close in the guitar, with a little shellac to slow down the expansion and shrink rate.

But any kind of flat sawn back, if not totally dried for years, will have a tendency to have unequal drying across its surface.



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