StillAlive -> RE: Flamenco-World.com (Jun. 23 2011 20:46:58)
|
I am going through an absolute NIGHTMARE with Flamenco-World.com. I will NEVER do business with them again. I also regret having used PayPal, as I cannot dispute the charge beyond 45 days and Flamenco-World.com claims it takes up to 60 days to receive custom goods. Well, it has been over 110 days and still no goods and the one thing they did send me was completely wrong, not what I ordered. I've been trying to send it back as per their terms -- if they send you the wrong thing, they're supposed to arrange for and pay for return shipping (it ain't cheap from the US to Spain!). I've tried contacting them scores of times but they simply ignore me and yet they have my money. I am really nervous about their ethics. I've called them and got one guy, Alan, who knew all about my case, said he'd arrange the return of the skirt and check on the shoes, but did absolutely nothing. Now they won't even answer the phone if I call. I've sent countless emails and NOTHING. Last night I tried calling about a dozen times but it never was answered over a period of two hours. This was an expensive order and I'm concerned I will never get my money back. I'm about to complain to all the international authorities. These folks seem hopeless to me. They do not seem to be in business at all. This has been nothing but an enormous waste of precious time, energy, and money.
|
|
|
|