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Computer problem - can you help?   You are logged in as Guest
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rombsix

Posts: 7805
Joined: Jan. 11 2006
From: Beirut, Lebanon

Computer problem - can you help? 
Hi all - I am trying to uninstall a program called ArcSoft Webcam Companion 4 (because I recently upgraded to Windows 10 and I don't need this software anymore) but I keep getting these errors that prevent me from going through with the uninstall process.

There is no uninstaller utility for this program in its directory.

Any thoughts?

Images here: https://www.dropbox.com/sh/dqtg6iyvqyoyoqi/AAC-wU8ap3bFeTouxKzLNpQza?dl=0

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Ramzi

http://www.youtube.com/rombsix
  REPORT THIS POST AS INAPPROPRIATE |  Date Nov. 29 2017 4:54:28
 
Dudnote

Posts: 1805
Joined: Nov. 13 2007
 

RE: Computer problem - can you help? (in reply to rombsix) 
quote:

ORIGINAL: rombsix
Windows 10

Any thoughts?

If I were you I'd delete it all and install Ubuntu.

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Ay compañerita de mi alma
tú ahora no me conoces.
  REPORT THIS POST AS INAPPROPRIATE |  Date Nov. 29 2017 6:23:15
 
mrstwinkle

 

Posts: 551
Joined: May 14 2017
 

RE: Computer problem - can you help? (in reply to rombsix) 
Probably brute force approach best.

Manually clean up start menu.

Run msconfig application from Run... and make sure no autostart entries for program listed

Run regedit and delete any entires for the program.

Delete program folder from c: drive manually.
  REPORT THIS POST AS INAPPROPRIATE |  Date Nov. 29 2017 9:23:07
 
Escribano

Posts: 6415
Joined: Jul. 6 2003
From: England, living in Italy

RE: Computer problem - can you help? (in reply to rombsix) 
Maybe the original setup.exe is not Windows 10 compatible or has got lost.

Try installing the latest version, and if that works, then uninstall that. Nothing to lose.

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  REPORT THIS POST AS INAPPROPRIATE |  Date Nov. 29 2017 9:32:15
 
rombsix

Posts: 7805
Joined: Jan. 11 2006
From: Beirut, Lebanon

RE: Computer problem - can you help? (in reply to Escribano) 
Thanks, guys! I ran the original setup file, and it gave me the option to re-install, repair, or remove. I chose "remove" and it worked. Haha! Olé!

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Ramzi

http://www.youtube.com/rombsix
  REPORT THIS POST AS INAPPROPRIATE |  Date Nov. 29 2017 14:50:06
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