Affedis - site problems

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rogeliocan

Posts: 811
Joined: Nov. 23 2009
From: Canada

Affedis - site problems

fIs it just me or any of you have problems with the site.
It's hard to navigate, it plays music you can't stop. The shopping cart does not work. The New Transcription page has this at the bottom:

As always, you can buy a cassette tape recording of any of the above pieces
when you purchase the transcription.

Who in hell still has a cassette tape player?

And I could complain more, every time I go, I end up just giving up. I wrote them about the non-working cart, never got a reply.

I do respect the fact that a great service is offered, but they don't make it easy.

REPORT THIS POST AS INAPPROPRIATE | Date Mar. 26 2012 17:50:29

xirdneH_imiJ

Posts: 1891
Joined: Dec. 2 2006
From: Budapest, now in Southampton

RE: Affedis - worst site ever (in reply to rogeliocan)

when i used to order from Faucher, i just emailed him with my requests, gave him my cc details and he mailed them promptly...don't bother with the shopping cart...

REPORT THIS POST AS INAPPROPRIATE | Date Mar. 26 2012 17:55:59

El_Tortuga

Posts: 258
Joined: Aug. 11 2011
From: Canada

RE: Affedis - worst site ever (in reply to rogeliocan)

That's nasty. I'm always updating/tinkering with my websites.

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REPORT THIS POST AS INAPPROPRIATE | Date Mar. 26 2012 18:33:07

Doitsujin

Posts: 5078
Joined: Apr. 10 2005

RE: Affedis - worst site ever (in reply to rogeliocan)

hmm could be due to your browser that it doesnt work properly. Try another one. Yes there is music playing continuously..sucks a little but..well...not too important.

I bought a couple of very nice transcriptions from Alain. I contacted him via mail and asked for other possibility to pay. He always responded quickly and we arranged a wy. Im totally statisfyed with his work and business. Really a great thing.

REPORT THIS POST AS INAPPROPRIATE | Date Mar. 26 2012 22:34:45

kudo

Posts: 2064
Joined: Sep. 3 2009

RE: Affedis - worst site ever (in reply to rogeliocan)

Mmhmm.... I like his facebook webpage:
http://www.facebook.com/affedis

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REPORT THIS POST AS INAPPROPRIATE | Date Mar. 26 2012 23:31:33

Paul Magnussen

Posts: 1805
Joined: Nov. 8 2010
From: London (living in the Bay Area)

RE: Affedis - worst site ever (in reply to kudo)

quote:

Mmhmm.... I like his facebook webpage:
http://www.facebook.com/affedis

I like the "Learn classical guitar" ad, with the picture of a guitar with a plectrum in the strings

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REPORT THIS POST AS INAPPROPRIATE | Date Mar. 27 2012 0:04:42

Pimientito

Posts: 2481
Joined: Jul. 30 2007
From: Marbella

RE: Affedis - worst site ever (in reply to rogeliocan)

Im obviously getting older and Im sure Ron will agree with me on this. I dont mean any disrespect rogeliocan but I kind of sympathise with the guy in this video. When I first started dealing with Affedis you had to write to Alain Faucher and wait two weeks for his list of tabs to arrive in the mail. You then had to make an international money transfer in French Francs (which was not easy), post the receipt in the mail and wait another 3 weeks for your tabs (which only came individually, no books, no anthologies). Now all you have to do now is email him and pay by credit card. You may think the site doesnt work very well but i can assure you its never been easier.

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REPORT THIS POST AS INAPPROPRIATE | Date Mar. 27 2012 9:25:51

KMMI77

Posts: 1821
Joined: Jul. 26 2009
From: The land down under

RE: Affedis - worst site ever (in reply to rogeliocan)

quote:

Who in hell still has a cassett tape player?

I agree with you pimientito. I still have my cassettes that Alain Faucher sent me. I was so excited to get them in the mail with the hand written tabs. It doesn't seem that long ago either

I always found him great to purchase from.

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REPORT THIS POST AS INAPPROPRIATE | Date Mar. 27 2012 10:47:57

rogeliocan

Posts: 811
Joined: Nov. 23 2009
From: Canada

RE: Affedis - the cart works... (in reply to Doitsujin)

I feel bad now, the cart is working today and I can also find the transcription page. Yesterday these were not working... this makes no sense to me at all as I know enough about the web to know better.
Months ago I never got the cart to work and had sent an e-maill, so I was surprised it still did not work.
I can find the partitions from the transcriptions link now.

REPORT THIS POST AS INAPPROPRIATE | Date Mar. 27 2012 15:35:36

XXX

Posts: 4400
Joined: Apr. 14 2005

RE: Affedis - worst site ever (in reply to rogeliocan)

so...did you order or what did you order?

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REPORT THIS POST AS INAPPROPRIATE | Date Mar. 27 2012 15:52:05

Ron.M

Posts: 7051
Joined: Jul. 7 2003
From: Scotland

RE: Affedis - The BEST site ever! (in reply to rogeliocan)

rog,

So can we retitle this thread now so Affedis have no complaints against us?

(Google cache/search etc)

cheers,

Ron

REPORT THIS POST AS INAPPROPRIATE | Date Mar. 27 2012 16:21:45

XXX

Posts: 4400
Joined: Apr. 14 2005

RE: Affedis - The BEST site ever! (in reply to Ron.M)

Im afraid that would be against the rules of foroflamenco.com, which allow only itself to be entitled the best site evar.

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REPORT THIS POST AS INAPPROPRIATE | Date Mar. 27 2012 16:44:08

eg.czerny

Posts: 57
Joined: Jun. 30 2005

RE: Affedis - worst site ever (in reply to rogeliocan)

I'm also a happy Affedis customer. Yes his web site has some problems, but the quality of his work makes the effort worthwhile.
One of the problems is the buy three and get the fourth one free part. The free one is not just from that short unexciting list on the check out page, but from any transcription he has listed. That is what he said on his Spring 2011 newsletter and he has honoured that. You have to email him your selection for the fourth piece. There is yet no way to do that on line. Alain said he would get that corrected shortly. If in doubt email him first.
It's just about time for his new transcriptions to come out. Can hardly wait.

REPORT THIS POST AS INAPPROPRIATE | Date Mar. 27 2012 18:31:23

frhout

Posts: 453
Joined: Apr. 28 2005
From: France

RE: Affedis - worst site ever (in reply to rogeliocan)

It does have a lot of problems from time to time and whenever I decided to buy something, it never worked. Pimientito is absolutely right, I am one of his very first customers back in the '80s. Now I just email him, he doesn't very often reply once the order is dispatched, but you can email him to make sure that he has and I have never been let down once. The only problem I have is working out Sabicas' early titles which are Farruca, or Malaguena, etc, with the names of the original LPs, if you don't have the records, you can't actually find out which piece of music it really is. I would have liked references in reissued CDs.

REPORT THIS POST AS INAPPROPRIATE | Date Mar. 27 2012 18:45:27

Elie

Posts: 1837
Joined: Apr. 10 2010

RE: Affedis - worst site ever (in reply to rogeliocan)

I visited Affedis a couple times it might has a simple coding and simple layouts but its not that bad

some of my friends purchased stuff from that site and they were satisfied

I don't remember them complaining

I agree with you its sux that you can't stop the music there

but give it another chance anyways

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REPORT THIS POST AS INAPPROPRIATE | Date Mar. 27 2012 18:56:47

Paul Magnussen

Posts: 1805
Joined: Nov. 8 2010
From: London (living in the Bay Area)

RE: Affedis - worst site ever (in reply to frhout)

quote:

The only problem I have is working out Sabicas' early titles which are Farruca, or Malaguena, etc, with the names of the original LPs, if you don't have the records, you can't actually find out which piece of music it really is. I would have liked references in reissued CDs.

This is a problem because, in their usual fashion, the record companies have in general made a hames of reissuing his material. A lot of albums — especially the ABC ones — haven’t been reissued at all.

FWIW, if you look on Amazon for my reviews of the CDs you have , I think I usually try to source the original recordings, which you can then correlate with what’s on the Affedis site.

Or, if you have particular questions, you could try asking them here.

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REPORT THIS POST AS INAPPROPRIATE | Date Mar. 27 2012 19:05:26

frhout

Posts: 453
Joined: Apr. 28 2005
From: France

RE: Affedis - worst site ever (in reply to Paul Magnussen)

Thanks Paul, you are one of my reliable sources over the years and I do check them from time to time.

REPORT THIS POST AS INAPPROPRIATE | Date Mar. 27 2012 19:44:59

Doitsujin

Posts: 5078
Joined: Apr. 10 2005

RE: Affedis - The BEST site ever! (in reply to rogeliocan)

quote:

RE: Affedis - The BEST site ever! (in reply to Ron.M)

All reply to my post from now on!! Thats an order!

REPORT THIS POST AS INAPPROPRIATE | Date Mar. 28 2012 0:45:47

Adam

Posts: 1156
Joined: Dec. 6 2006
From: Hamilton, ON

RE: Affedis - it's a site! (in reply to Doitsujin)

Or reply to this one! As long as it shows up in the Google search, the subject isn't so important since literally everyone here is talking about how great Affedis is

REPORT THIS POST AS INAPPROPRIATE | Date Mar. 28 2012 11:11:33

rogeliocan

Posts: 811
Joined: Nov. 23 2009
From: Canada

RE: Affedis - Problems with site (in reply to Ron.M)

quote:

So can we retitle this thread now so Affedis have no complaints against us?

Actually you can, I changed the title of my first post but it did not change the rest.
But I would definitely not change it to best site ever, I think 'problems with Affedis site' would be more realistic.

Can someone help me with this:
I can't use the shopping cart because the free transcription list is not complete.

For me, the Order Form link at the bottom of the page displays HTML code instead of an actual page, and Doit, this time I tried it both on IE and FireFox.

The email address I get back for contact when they send e-mails fails:
'For help with any of our online services, please email the store-owner:
sales@affedis.com'

so is this address valid, I know it does not bounce back but last time I wrote to Affedis I never got a reply.
affedis @ club-internet.fr

Thanks for the help

REPORT THIS POST AS INAPPROPRIATE | Date May 18 2012 14:08:31

eg.czerny

Posts: 57
Joined: Jun. 30 2005

RE: Affedis - site problems (in reply to rogeliocan)

The e-mail address I use is alain.faucher@sfr.fr
He has always replied promptly. If you want a free transcription selected from his entire catalogue of transcriptions not just that short list he has posted, you need to write in your selection at the check out page under special instructions or to email your selection. (assuming you have ordered 3 or 4 transcriptions)
I did both. The next day he emailed back confirming my order and said they should arrive next week.
I did the same thing last October and got what I ordered within 10 days.
Yes at times there have been problems but he always comes through, and even with problems the transcriptions are worth the effort (in my opinion).

REPORT THIS POST AS INAPPROPRIATE | Date May 18 2012 22:00:23

rogeliocan

Posts: 811
Joined: Nov. 23 2009
From: Canada

RE: Affedis - site problems (in reply to eg.czerny)

Thanks for the address, I will try that one.
If I place an order for the 4 the price will be for 4 correct? what do you do about that?

REPORT THIS POST AS INAPPROPRIATE | Date May 18 2012 22:16:11

machopicasso

Posts: 973
Joined: Nov. 27 2010

RE: Affedis - site problems (in reply to eg.czerny)

quote:

he always comes through

I've ordered, I don't know, three to five times from Affedis, plus a few email inquiries. I've never had a problem, and have normally received prompt replies and confirmations of shipment, etc.

The website lay-out isn't the greatest, but the service I've received has always been solid.

REPORT THIS POST AS INAPPROPRIATE | Date May 19 2012 7:59:21

eg.czerny

Posts: 57
Joined: Jun. 30 2005

RE: Affedis - site problems (in reply to rogeliocan)

rogeliocan
If you just want 4 transcriptions, order and pay for 3 and get the fourth free using the procedure I described. I think if you order 5 or more you get 2 free. Now you have 7 high quality transcriptions. I am embarrassed to say how may hours that would keep me entertained. (slow learner)
Life is good.

REPORT THIS POST AS INAPPROPRIATE | Date May 19 2012 17:37:22

rogeliocan

Posts: 811
Joined: Nov. 23 2009
From: Canada

RE: Affedis - site problems (in reply to eg.czerny)

quote:

rogeliocan
If you just want 4 transcriptions, order and pay for 3 and get the fourth free using the procedure I described. I think if you order 5 or more you get 2 free. Now you have 7 high quality transcriptions. I am embarrassed to say how may hours that would keep me entertained. (slow learner)

ok, got it. I just passed the order. So much for the web site portion of this transaction, l hope the service portion is as good as every one says.

Tanks for you help eg. and by the way, you talk about hours... me it will be months, and I am serious.

REPORT THIS POST AS INAPPROPRIATE | Date May 19 2012 18:02:46

machopicasso

Posts: 973
Joined: Nov. 27 2010

RE: Affedis - site problems (in reply to rogeliocan)

quote:

you talk about hours... me it will be months, and I am serious.

Yeah, but that's one of the reasons why Faucher's transcriptions are worth it. If you're going to spend that kind of time learning a piece --"months", as you say--, then you might as well be working with a high-quality transcription.

REPORT THIS POST AS INAPPROPRIATE | Date May 20 2012 9:25:46

rogeliocan

Posts: 811
Joined: Nov. 23 2009
From: Canada

RE: Affedis - site problems (in reply to rogeliocan)

quote:

ok, got it. I just passed the order. So much for the web site portion of this transaction, l hope the service portion is as good as every one says.

Ole, I just received a notice that my transcriptions have been shipped, so once the order is passed, the service is very fast.
As for the e-mail address that replied to me, in case anyone would need it, it is, at this time:
affedis@club-internet.fr

Thanks again for the help eg. on telling me you can just specify which free tab you want in the text and not limiting yourself to the list.

REPORT THIS POST AS INAPPROPRIATE | Date May 21 2012 21:36:31